International Shipping Overview
Orders placed on the On AG website are typically processed within 1-2 business days. Shipping times vary depending on the destination country and the selected shipping method during checkout.
Delivery generally takes between 5 and 14 business days for international shipments. Customers can choose from multiple shipping options at checkout, each with different delivery times and costs.
Shipping Costs and Import Duties
Shipping fees are calculated based on the destination country and the chosen shipping method. Please note that import duties, taxes, and customs fees may apply based on your country's regulations. These charges are the responsibility of the recipient and are not included in the purchase price or shipping fees.
Estimated Delivery Time by Region
| Region | Estimated Delivery Time |
|---|---|
| Europe | 5–7 business days |
| North America | 7–10 business days |
| Asia & Australia | 10–14 business days |
How to Track Your Order
Once your order has been shipped, you will receive a confirmation email including tracking information. Use this tracking number to monitor your parcel’s progress and estimated arrival date via the carrier’s website.
Need More Information?
For the most accurate details on shipping availability, fees, and times specific to your location, please visit the On AG Shipping Policy page on their official website or contact their customer service directly. Their team is dedicated to providing you with outstanding support to ensure your experience is seamless and satisfying.
Explore more about On AG’s innovation in performance footwear and apparel designed with your comfort, style, and active lifestyle in mind at https://www.on-running.com/
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