What is On AG's warranty policy for their products?

On AG Warranty Policy: What You Need to Know

At On AG, a Swiss-engineered performance brand, customer satisfaction and product quality are top priorities. This article outlines the warranty policy for On AG products, including coverage details and how to submit a warranty claim.

Warranty Coverage

On AG provides a 2-year warranty on its high-performance footwear and technical apparel, covering any manufacturing defects or material issues that arise under normal use. This warranty is applicable from the date of purchase and extended to the original owner of the product.

How to Submit a Warranty Claim

If you believe your On AG product has a defect covered by the warranty, please contact On AG's customer service team. To help process your claim efficiently, make sure to provide the following information:

• Your order number or proof of purchase
• A clear description of the problem with your product
• Supporting visual material such as photos or videos illustrating the issue

This information allows the support team to assess your claim quickly and provide the appropriate assistance.

Additional Information and Support

For more information on warranty terms, returns, and exchanges, please visit On AG's Returns and Exchanges page: https://www.on.com/en-us/faq/returns-and-exchanges

If you have further questions or need assistance, do not hesitate to reach out to On AG's customer service team, who are dedicated to ensuring your satisfaction with their innovative, comfortable, and stylish performance products.